Topbe's Terms and Conditions — Fully in Bengali

Topbe (topbe.onl) is an online betting and gaming platform operating in Bangladesh. These Terms and Conditions ("Terms") constitute a legally binding agreement between Topbe and its members. By registering on Topbe or using the platform, you fully agree to be bound by these Terms.

To be eligible to use Topbe's services, you must meet all of the following requirements:

• You must be at least 18 years old.
• Online betting must not be prohibited under the laws of your country of residence.
• You are using this platform of your own free will and with full awareness.
• You are not an employee, agent, or partner of Topbe.

To open an account on Topbe, you must provide accurate and complete personal information. Creating an account using false or incorrect information is a direct violation of these Terms and may result in immediate account closure.

• Each individual may hold only one account. Creating multiple accounts from the same device, IP address, or payment method is strictly prohibited.
• Topbe may request a copy of your national ID, passport, or birth certificate at any time for identity verification purposes.
• Keeping your account password confidential is entirely your responsibility. Sharing your password is not permitted.
• Accounts may not be transferred or sold to a third party under any circumstances.
• Withdrawal requests may not be processed until verification is complete.

Once a bet is confirmed on Topbe, it cannot be changed or cancelled. Sufficient account balance is required at the time a bet is accepted.

Topbe reserves the right to refuse or void any bet if:

• Odds were displayed incorrectly due to a technical error.
• Inaccurate information is provided during live betting after an event has started.
• The member is found to be involved in any form of fraudulent activity.
• Any applicable betting laws or regulations are violated.

For Sports Betting, Topbe follows internationally recognised sports betting rules. Rules for bingo and other games are detailed on their respective game pages.

Topbe accepts deposits via mobile banking, bank transfer, and approved digital wallets. The minimum deposit amount is set by Topbe and is subject to change.

• Deposits must be made using a payment method registered in your own name. Third-party payments are not accepted.
• Withdrawals are typically processed within 5–30 minutes, though they may be delayed during the verification process.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Minimum and maximum withdrawal limits are set by Topbe.
• In cases of suspicious transactions, Topbe may place a hold on withdrawals until the investigation is complete.

If a deposit fails or funds are sent to the wrong account, contact our support team immediately. Funds already applied to completed bets cannot be refunded.

Topbe offers welcome bonuses, reload bonuses, cashback, and VIP rewards from time to time. Each bonus has its own terms and conditions, which are detailed on the relevant promotion page.

• To withdraw bonus funds, you must meet the required wagering requirement (bet a specified number of times).
• Each bonus offer may only be claimed once. Attempting to claim bonuses through multiple accounts is strictly prohibited.
• Winnings from bets placed with bonus balance can only be withdrawn as real money once the wagering requirement has been completed.
• Topbe reserves the right to modify or discontinue any bonus offer at any time.
• If Bonus Abuse is proven, the bonus and any associated winnings will be forfeited.

Topbe is firmly committed to responsible betting. We want our platform to always be an enjoyable experience for members — not a source of problems. To support this, Topbe has put in place a number of protective measures.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
• Cooling-Off Period: You can temporarily suspend your account for a specified period of time.
• Self-Exclusion: If you need a longer break, you can fully suspend your account for a set period of time.
• Betting History: You will have access to your full betting history.

Betting is not a guaranteed source of income. Never bet with borrowed money or funds you cannot afford to lose. If you experience betting-related problems, please contact our support team — we are always here to help.

The following activities are strictly prohibited on Topbe and may result in immediate account closure and balance forfeiture:

• Using automated betting software, bots, or scripts.
• Creating multiple accounts to take advantage of bonuses or promotions.
• Participation in match fixing or any form of sports manipulation.
• Using the platform for money laundering or any other illegal financial activity.
• Attempting unauthorized access to or hacking of Topbe's systems.
• Using another member's account or attempting unauthorized access to it.
• Operating fraudulent activities using Topbe's brand, logo, or identity.

Topbe takes the protection of your personal information extremely seriously. We never sell your data to third parties. For full details on how we collect, use, and protect your information, please refer to our Privacy Policy Available on the page.

• Your information is kept secure through SSL-encrypted connections.
• Documents submitted for identity verification are stored on secure servers.
• Information may be disclosed when required by law or at the request of a regulatory authority.

Topbe is committed to delivering the highest quality of service; however, our liability is limited in certain circumstances:

• Topbe is not liable for lost bets resulting from technical issues, server outages, or internet connection problems.
• Topbe will not be held responsible for any losses resulting from a member's own negligence or the compromise of their account credentials.
• Topbe's liability is limited for issues arising from faults with third-party software or payment gateways.

In the event of any technical error, Topbe will always endeavour to resolve the issue fairly. If you encounter a problem, please contact our 24/7 support team as soon as possible.

You may close your Topbe account at any time. Please ensure any pending withdrawals are completed before doing so. Topbe may also close or suspend an account for the following reasons:

• Violation of any provision of these Terms and Conditions.
• Where evidence of fraud, deception, or illegal activity is found.
• Failure to provide the required documents for identity verification.
• If your account remains inactive for an extended period (as defined by the applicable timeframe).
• Under the order of a court or regulatory authority.

If a valid balance exists at the time of account closure, it will be returned after verification is complete. However, balances on accounts closed due to rule violations may be forfeited.

Topbe reserves the right to amend these Terms and Conditions, in part or in full, at any time. For significant changes, members will be notified by email or through a notice on the platform.

Continuing to use the platform after any changes take effect will be considered acceptance of the updated Terms and Conditions. We recommend visiting this page regularly to stay informed.

If you have any questions, comments, or complaints regarding these Terms and Conditions, please contact our support team. We always strive to resolve issues fairly and promptly.

• Email: [email protected]
• Support Hours: 24 Hours a Day, 7 Days a Week
• Complaint Process: An initial response will be provided within 72 hours of a complaint being submitted.

Any dispute must first go through our internal complaint resolution process. If you are not satisfied with Topbe's decision, you may escalate the matter to the relevant regulatory authority.