Responsible Gaming

On Topbe Responsible Gaming —
Stay in Control, Stay Entertained

Betting should be a source of fun, not stress. Topbe is here to help you play responsibly and stay well — because your wellbeing is our top priority.

18+ Age Confirmation
Set Limits Set Your Own Budget
Self-Exclusion Take a Break When You Need One

Topbe's Responsible Gaming Tools

What we do to keep your betting experience safe and in control

Setting a Deposit Limit

On Topbe, you can set your own daily, weekly, or monthly deposit limits. Limits can be lowered immediately, but increasing a limit requires a 24-hour waiting period.

Bet Limit Control

Decide in advance the maximum amount in BDT you are willing to bet at any one time. This protects you from sudden large losses and helps build responsible betting habits.

Time Limits & Session Reminders

Topbe lets you set a daily limit on how much time you spend on the platform. Once that limit is reached, you'll receive an automatic reminder so you can stay in control.

Self-Exclusion

If you feel you need a break, you can temporarily or permanently close your account at any time. No promotional messages will be sent during your self-exclusion period.

Age Verification (KYC)

Topbe strictly ensures that only users aged 18 and above can access the platform. Identity verification must be completed immediately after registration.

Professional Support Referral

Topbe can refer any member to professional support when needed. If signs of problem betting are identified, our support team steps in proactively to help.


1 What is responsible gaming?

For Topbe, responsible gaming means always treating betting as entertainment — not as a source of income or a way to solve problems. Betting is growing in popularity across Bangladesh, but awareness is just as important. A responsible player knows how much time and money they are willing to spend, and stays within those boundaries.

Topbe believes responsible gaming doesn't have to be complicated. A few simple habits are all it takes to keep betting safe and enjoyable. We encourage every member to regularly reflect on their gaming behavior and set limits whenever needed.

Responsible gaming rests on three core principles: knowing your financial limits, staying in control of your time, and making decisions based on your state of mind. Topbe provides a range of tools and resources to support you in all three areas.

All responsible gaming tools on Topbe are completely free. Any member can use them at any time.

2 Recognizing the Signs of Problem Betting

Problem betting usually develops gradually — not overnight. Be alert if you notice any of the following signs in yourself or someone close to you. Topbe wants you to stay aware of these warning signs.

Placing increasingly large bets in an attempt to recover lost money

Trying to cut back on betting but repeatedly failing to do so

Hiding betting activity from family or friends

Using money set aside for daily expenses or essential bills for betting

Feeling restless or irritable when unable to bet

Unable to stop even when betting is affecting work, studies, or relationships

If you notice one or more of these signs, don't wait — contact our support team or use the self-exclusion option right away.

3 Topbe's Protection Tools

Topbe has developed a range of practical tools to help members bet responsibly. All of these tools can be managed directly from your account settings.

Deposit Limit

Set your own daily, weekly, or monthly maximum deposit limit.

Bet Limit

Cap the total amount you wager within a given time period.

Time Limit

Decide in advance the maximum amount of time you will spend playing each day.

Cooling-Off Period

Put your account on a temporary pause for a set period of time.

Self-Exclusion

Account suspension is available for a minimum of 6 months up to permanent closure.

Activity Report

View a detailed report of your betting history and spending at any time.

4 Steps to Get Help

If you feel betting is having a negative impact on your daily life, follow the steps below. Topbe is always here for you.

1
Do a Self-Assessment

Review the warning signs listed above and ask yourself honestly — do I have control over my betting?

2
Set Your Limits

Go to your Topbe account settings to set deposit limits, session time limits, or a cooling-off period.

3
Take a Break

Use self-exclusion to step away from betting for a set period of time whenever you need to.

4
Contact Topbe Support

Our 24/7 support team is available to help with any responsible gaming concerns, with full confidentiality.

5
Seek Professional Support

For serious issues, speak with a mental health professional or a problem gambling support organization.

When you contact Topbe Support, your information is kept completely confidential. Reaching out for help is a sign of strength.

5 Protection for Minors

Only users aged 18 and above may open an account and place bets on Topbe. We enforce this rule strictly, and mandatory identity verification (KYC) is required at the time of registration.

  • A national ID card or passport is required for age verification at the time of registration.
  • Parents can install filtering software on their children's devices.
  • Any underage account that is identified will be closed immediately.
  • Family members can report concerns to Topbe Support in suspected cases.

Topbe is strictly prohibited for users under 18. Any violation of this rule will result in permanent account closure and forfeiture of any deposited funds.

6 Tips for Healthy Betting Habits

Topbe wants every member to enjoy betting for the long term. Building the right habits keeps betting fun and sustainable.

  • Set a budget in advance: Decide in advance how much in BDT you will spend on betting each week or month, and do not go beyond that limit.
  • No chasing losses: Chasing losses with bigger bets is the most dangerous habit of all. If you lose, take a break.
  • Treat it as entertainment: Never think of betting as a source of income. Treat it like any other entertainment expense.
  • Take regular breaks: Long sessions increase mental fatigue. Take at least a 10-minute break every hour.
  • Stay calm: Avoid betting when you are angry, upset, or under stress.
  • Enjoy your wins, don't chase them: Be happy when you win, but don't let the desire for more push you past your limits.

FAQs

Frequently Asked Questions About Responsible Gaming

During self-exclusion, you will not be able to log in to your account or place any bets. No promotional messages will be sent during this period. You can choose a duration ranging from a minimum of 6 months up to permanent exclusion.

Yes, reducing your deposit limit takes effect immediately. However, increasing your limit requires a 24-hour cooling-off period — this protects you from making impulsive decisions.

Yes. If a family member or someone you trust believes you need help, they can contact Topbe Support. We handle every situation with care and compassion.

A cooling-off period typically lasts 1–30 days and is a temporary break. Self-exclusion is longer-term, ranging from 6 months to permanent. Reactivating an account during self-exclusion requires going through a more involved process.

Not at all. Every responsible gaming tool on Topbe is completely free. Deposit limits, session time limits, cooling-off periods, self-exclusion — all of these are available to any member at any time, at no cost.

Start Responsibly on Topbe

Enjoy the entertainment without losing control. Get started today with all of Topbe's responsible gaming features.

Secure Platform
Set Your Own Limits
24/7 Support

For ages 18 and above. Please gamble responsibly.


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