Privacy & security

Topbe's Privacy Policy — Your data is safe

Find out clearly how your personal information is collected, where it is stored, and how it is kept secure.

Last Updated: January 2026

How we protect your information

A quick overview of the key pillars of Topbe's Privacy Policy

SSL encryption protection

All your data on the Topbe platform is protected with 256-bit SSL encryption. No one can read or intercept your information during data transfer.

No Sale of Data

Topbe never sells your personal information to third parties. Your data is used solely for service improvement and legal compliance.

Secure Server Storage

All your data is stored in internationally certified secure data centers. Multiple layers of security are in place to prevent unauthorized access.

Cookie control is in your hands

Topbe uses cookies to enhance your experience. You can manage or disable cookies through your browser settings at any time.

KYC verification security

All documents submitted for identity verification are stored in encrypted form and can only be accessed by authorized personnel when necessary.

Your legal rights

Topbe gives you the right to view, correct, and delete your own data. You can submit a data-related request to our support team at any time.


1 Introduction

Topbe (topbe.onl) is a trusted online betting and gaming platform in Bangladesh. We believe that when our members use Topbe, keeping their personal information fully secure is our greatest responsibility. This Privacy Policy ("Policy") explains what information Topbe collects, why it collects it, and how that information is kept safe.

By using the Topbe platform or registering an account, you fully agree to this Privacy Policy. This Policy is Terms and Conditionsan integral part of.

While this Privacy Policy is published in Bengali, the governing legal document is in English. In the event of any conflict in interpretation, the English version shall prevail.

2 What information is collected

Topbe collects two types of information from you — information you provide directly, and information collected automatically while you use the platform.

Information Provided Directly by You:

  • Full name, date of birth, gender
  • Email address & mobile number
  • Current address and country
  • National ID, passport, or birth certificate (for KYC verification)
  • Payment method details (mobile banking number, bank account number)

Automatically Collected Information:

  • IP address & device type
  • Browser information and operating system
  • Platform access times and activity logs
  • Betting history and transaction records
  • Information collected through cookies and similar tracking technologies

Topbe collects only the information necessary to provide its services. No unnecessary or excessive data is requested.

3 How Your Information Is Used

Topbe uses the information it collects for the purposes listed below. We never use your data for any purpose that has not been disclosed to you in advance.

Purpose Description
Account management To manage registration, login, password recovery, and account settings.
Identity Verification To verify age and identity during the KYC process and to prevent fraud.
Transaction Processing To securely process deposits, withdrawals, and other financial transactions.
Customer support To respond to support tickets, complaints, and inquiries.
Promotions & Bonuses To send you relevant offers and bonuses based on your preferences.
Security & Fraud Prevention To detect suspicious activity and prevent money laundering.
Legal compliance To comply with regulatory requirements and court orders.
4 Who We Share Your Information With

Topbe never sells your personal information to third parties. However, data may be shared in the following limited circumstances:

  • Payment Processors: Only the minimum required information is shared with authorized payment gateways and mobile banking providers to process transactions.
  • Technology Partners: Cloud, hosting, and cybersecurity service providers used to operate the platform.
  • Law enforcement: Upon request from a government or regulatory authority as part of a lawful order or judicial process.
  • Responsible Betting Organization: With the member's consent or as legally required, to address problem gambling.
  • Business Successors: In the event of a merger or acquisition, the new entity will be bound by this Privacy Policy.

Before sharing data with any third party, Topbe ensures they provide the same standard of privacy protection.

6 Data Security Measures

Topbe employs industry-leading technical and administrative measures to protect your data. Our security infrastructure is regularly updated and reviewed.

  • All data transfers are secured with 256-bit TLS/SSL encryption.
  • Passwords are stored encrypted using the bcrypt hashing algorithm; even our staff cannot view your password.
  • Physical security and access controls are maintained at our data centers 24/7.
  • Regular cybersecurity audits and penetration testing are conducted.
  • Employee access to data is governed by a "Least Privilege" principle, aligned with their specific responsibilities.
  • In the event of a data breach, affected members will be notified within 72 hours.

Topbe's security team monitors the platform around the clock. If suspicious activity is detected, protective measures are triggered automatically.

7 Your privacy rights

Topbe believes every member should have full control over their own data. You can exercise the following rights at any time:

Right to Access Your Information

The right to know what information Topbe holds about you and to receive a copy of it.

Right to Rectification

The right to request correction or updating of inaccurate or outdated information.

Right to Erasure

The right to request deletion of your data under certain circumstances.

Right to Restrict Processing

Request to restrict or stop the use of your data for specific purposes.

Right to Portability

The right to receive your data in a structured format and transfer it to another platform.

Right to Opt Out of Marketing

The right to unsubscribe from promotional emails or messages at any time.

To exercise any of these rights, email our support team. We will respond within 30 days of receiving your request. Please note that some data may be required to be retained for a specified period for legal reasons.

8 Protection of Children & Minors

Topbe's services are intended for users aged 18 and above only. We do not knowingly collect information from minors. If we become aware that a minor has created an account, it will be closed immediately and all associated data will be deleted.

A note for parents: If your child has accidentally created an account on Topbe , please notify our support team immediately. We will act promptly and securely delete all associated data.

Topbe is strictly prohibited for users under 18. KYC verification is mandatory for age confirmation.

9 Privacy Policy updates

Topbe reserves the right to update this Privacy Policy in part or in full at any time. The "Last Updated" date at the top of the page will be revised accordingly after any changes.

For significant changes, a notice will be sent to your registered email address. Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

Topbe last updated this Privacy Policy in January 2026. If you need a previous version, please contact our support team.

10 Contact Us

If you have any questions, complaints, or data-related requests regarding this Privacy Policy, please contact our support team. We are always committed to protecting your privacy.

  • Email: [email protected]
  • Support Hours: 24 hours a day, 7 days a week
  • Response Time: Responses are typically provided within 24-48 hours

Topbe takes all privacy-related complaints from members seriously. We are committed to resolving issues quickly and fairly.


Topbe's Commitment to Data Protection

The steps we take to protect your privacy

We Do Not Sell Your Data

None of your information is ever sold to advertisers or third parties.

Limited Data Retention

After account closure, data is deleted beyond the period required by law.

International standards

Topbe operates in accordance with international data protection standards.


FAQs

Frequently asked questions about the Privacy Policy

Never. Topbe does not sell your personal information to advertisers or any third parties. Limited data is shared only with essential service partners, such as payment processors, strictly for the purpose of providing our services.

Yes, you can request the deletion of your data. However, certain information may be retained for a specified period due to legal obligations. Email our support team and we will take action within 30 days.

Topbe stores only the payment information necessary for transaction verification and withdrawal processing. Full bank or mobile banking details are held in encrypted form and cannot be viewed directly by anyone.

In the event of a data breach, affected members will be notified by email within 72 hours. Immediate steps will be taken to secure accounts, and an investigation will be launched. If you notice any suspicious activity, contact our support team right away.

Every promotional email includes an "Unsubscribe" link at the bottom. Clicking it will stop marketing emails. You can also send a request to our support team by email. Please note that important account-related messages cannot be turned off.

Enjoy Topbe with confidence

Bet with peace of mind knowing your data is secure. Topbe's Privacy Policy ensures you receive the highest level of protection.

Data Secured
SSL encryption
24/7 Support

For users aged 18 and above. Please play responsibly.

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