1. Home
  2. FAQ
Help Center

Topbe FAQ — Answers to all your questions
in one place

From registration to withdrawal — all the most frequently asked questions about Topbe are answered here in one place.

50+
FAQ
8
Browse by Category
24/7
Live Support
English
Language Support

What do you need help with?

Select the category that matches your question below

Registration & Account

Find answers to all your questions about creating an account on Topbe, required information, KYC verification, and account management.

Deposits & Payments

Learn how to easily deposit via mobile banking, e-wallets, and bank transfer.

Withdrawals & Cashouts

Find answers to all your questions about withdrawal speed, available methods, and minimum withdrawal amounts.

Betting & Sports

Visit this section for detailed information on live betting, odds, bet types, sports markets, and betting limits.

Bonuses & Promotions

Learn how to claim and use welcome bonuses, cashback, reload offers, and VIP rewards.

Security & Privacy

Find out how secure your account and personal data are, and how Topbe keeps your information protected.

Registration & Account

All you need to open a Topbe account is an active Bangladeshi mobile number and a strong password. You will also need to provide your full name and date of birth during registration. No email address is required. The whole process takes just two minutes.

No. Under Topbe's policy, each individual may only hold one account. Creating multiple accounts risks suspension of all accounts and forfeiture of balances.

KYC verification is mandatory before your first withdrawal. Simply upload a photo of your National ID card or passport to complete the process. Approval is typically granted within 24 hours.

Yes. Registering with an incorrect name or date of birth will cause issues during KYC verification and may result in withdrawal holds. Always register with accurate information.

Login & Access

On the login page, click "Forgot Password?" An OTP will be sent to your registered mobile number. Use that OTP to set a new password. The entire process takes under 3 minutes.

Yes. The Topbe app is available on both Android and iOS. Once logged in, you can use fingerprint or Face ID for faster access going forward.

Sessions automatically expire after 30 minutes of inactivity. Enabling 'Remember Me' allows you to stay logged in longer on your personal device.

Deposits & Payments

The minimum deposit on Topbe is just BDT 200, so you can get started with a small amount. Limits may vary depending on the payment method.

Deposits via mobile banking or e-wallets are typically credited within 1–5 minutes. Bank transfers may take a little longer.

Topbe does not charge any deposit fees. However, your mobile banking or e-wallet provider may apply a small transaction fee. This is entirely at the discretion of the third-party provider.

If a deposit fails, the amount is typically returned to your original account within 24 hours. If it is not, please contact Topbe support with your transaction ID.

Withdrawals & Cashouts

Once a withdrawal request is approved, funds typically arrive within 15 minutes to 2 hours. Bank transfers may take 1–3 business days.

The minimum withdrawal on Topbe is BDT 500, and the maximum daily withdrawal limit depends on your account tier. VIP members can withdraw higher amounts.

Withdrawals that are still being processed can sometimes be cancelled. However, once approved, cancellation is not possible. Contact live support promptly if you need to cancel.

Betting & Sports

Topbe offers betting on more than 20 sports, including cricket, football, kabaddi, tennis, basketball, hockey, and volleyball. Live in-play betting is also available during ongoing matches.

After logging in, go to the "Betting History" section to view results for all your bets. Results are usually updated within a few minutes of the match ending.

If a match is cancelled or abandoned, the full stake for that bet is refunded to your wallet. This process is automatic and completed within 24 hours.

Bonuses & Promotions

New members receive a welcome bonus after registering on Topbe. A bonus amount is added on your first deposit and can be used for betting. The bonus amount and terms may change from time to time.

No, bonus funds cannot be withdrawn directly. You must meet the specified wagering requirements first. Once those conditions are fulfilled, any winnings can be withdrawn.

A set percentage of your total betting activity is returned as cashback on a weekly or monthly basis. This bonus is credited to your wallet automatically.

Security & Privacy

No. Topbe never sells or shares your personal information with third parties. Information may only be shared with regulatory authorities when required by law or for fraud prevention purposes.

Yes. Topbe supports OTP-based two-factor authentication. Enable it in your account settings and an OTP will be sent to your mobile every time you log in, keeping your account more secure.

Change your password immediately and notify Topbe's live support. The support team can verify your account and temporarily lock it if needed.

Need Support?

If you can't find the answer to your question in the FAQ, our 24/7 live support team is always ready to help.

Live Support Online

For more details, visit our Terms and Conditions and Privacy Policy Read.

Topbe is for users aged 18 and above only. Please gamble responsibly.

Learn more about Topbe

Topbe is one of Bangladesh's most trusted online betting platforms, where users can enjoy Sports Betting, bingo, and a wide variety of games. Whether you're new or a seasoned player, Topbe delivers a simple, secure, and entertaining experience for everyone.

Many users arriving at Topbe for the first time want to know how to get started. The answer is simple — first Register, then make a deposit and place your preferred bets. Topbe's interface is so intuitive that all you need is a basic smartphone.

Topbe supports multiple payment options. You can deposit and withdraw easily via mobile banking, e-wallets, or direct bank transfer. Topbe does not charge any additional payment fees, so users receive the full amount in their balance.

Topbe's Sports Betting section covers more than 20 local and international sports, including cricket, football, and kabaddi. Real-time live betting during ongoing matches sets Topbe apart from the rest. All bet results are displayed transparently, and winnings are credited to your wallet instantly.

Joining the Topbe VIP program unlocks exclusive bonuses, faster withdrawals, and a dedicated personal account manager. Regular players earn points over time and can advance to higher VIP tiers.

Topbe makes no compromises on security. Every account is protected with industry-grade SSL encryption, two-factor authentication, and a strict KYC policy. All personal and financial information remains completely confidential.

Topbe is fully committed to responsible gaming. Betting limits, account suspension options, and voluntary self-exclusion tools are all available on Topbe at no cost. Play for fun — never go beyond your limits.

If you develop a gambling problem, Responsible Gaming Visit the page and contact support.

Useful Pages

About Us Terms and Conditions Privacy Policy Responsible Gaming Winner Stories Play Bingo

Join Topbe Now

Thousands of Bangladeshis are already playing on Topbe. Register for free and claim your welcome bonus today.

Free Registration Login
SSL Secured
Instant Registration
24/7 Support

For ages 18+ only. Please gamble responsibly.

বাংলা